Training & Support

Channel Partners Associations

Tenwave is committed to provide a comprehensive training program to the partners covering every aspect of product offering. The training program addresses key needs which help in building skills and enable the partner to become a trusted advisor to customers thus extending high value and satisfaction. Trained and Certified partner resources provide confidence and the extra edge to Tenwave Software and to its customers. We provide Two levels of Partner trainings:

Sales and Pre-Sale Training

Tenwave help the channel partner to develop the skills required to effectively identify target customers. The result of training is a more successful channel sales with higher levels of sales productivity, more efficient use of channel support resources, and more profitable business for partner.

Training focuses on helping sales professionals to develop higher levels of business to, through, and with a portfolio of channel partners.

Training Objectives

Designed to develop critical skills for working effectively and enables sales professionals to:

  • Identify and recruit the right kinds of Sales Person
  • The steps of the “recruit and encourage” sales process
  • How to effectively target and select the right customers
  • How to stimulate interest with the targeted customers
  • How to conduct an effective meeting and diagnostic sales conversation
  • How to create a plan for a Sales conversion
  • How to demonstrate value to sell and close relatonship
  • How to conduct a business review session
  • Identify competitive encroachment
  • Leverage partner satisfaction surveys
  • Prepare a 30/60/90 day implementation plan


Implementation & Support Training

Our dedicated services team will provide you and your staff with the essential information you need to enhance your domain expertise, improve your product knowledge and get the most out of your investment.

Training focuses on helping Support professionals to develop technical expertise on Tenwave products like Ether- Hospital Information System, Orion- Dental College Software, Galaxy- Pacs, and Queue Management System etc.

Training Objectives

  • How to demonstrate the products capability to customers
  • Understanding of products features
  • Infrastructure requirement for Product implementation
  • Understanding  of  Master Data requirements  to Go Live
  • Maintenance and  other check points understanding

Tenwave provides channel partners with constant support and guidance so they can capitalize on opportunities and to develop leads at different stages of the buying process and convert them to customers.